Vacation Rental Reservation and Cancellations Policies.
Thank You for Visiting with us in Cooperstown, the Birthplace of Baseball. General Information Concerning our Rental Policies is Included Below for Your Convenience.
NOTICE: All properties represented by Hassman Realty are individually owned and furnished to the needs of the owner. Owner's personal property must be respected. Hassman Realty represents the owner(s) of the property(s) in a client/agency relationship. The terms Guest & Tenant are used interchangeably and are defined as the principal party renting a vacation property & those accompanying the guest.
OFFICE LOCATION:
Our Office is Located at the 4630 State Highway 28, adjacent to the Cooperstown Dreams Park, in Hartwick, New York. We encourage all of our Guests and Friends to stop in and say hi during their stay.
RESERVATIONS:
EARLY RESERVATIONS ARE RECOMMENDED.
Our Office is Open from 9:00 am to 5:00 pm, Monday thru Friday. You can Make Your Reservation at Our Office or Use Our Reservation Line at 1-888-547-8241. Candice will be Glad to Help You Find the Right Property.
If You Have Any Questions After You Make Your Reservation, Please Call (607) 547-8241.
RESERVATION PERIOD:
All Accommodations are rented weekly, from Friday to Friday. Some shorter term accommodations are available, but require additional cleaning fees and NYS sales tax.
INITIAL PAYMENT:
A reservation deposit payment of ten percent (10%) of the rent, plus the signed Reservation Rental Agreement is required to confirm your reservation. Units will be held no longer than five (5) days after your reservation request to allow the required payment to reach us. If payments are not received within five days, reservations will be cancelled without notice. Payments may be made anytime by cash, money order, cashier's check, travelers check, or certified check. VISA/MasterCard also accepted for Initial Payment.
RENTAL AGREEMENTS:
Initial payments must be accompanied by a completed and signed Reservation and Rental Agreement. One can be found on our Web site. No reservation is confirmed until we receive a rental agreement completed and signed by you.
PAYMENTS:
Payments of the rent, county lodging tax, and the security deposit (where applicable) are due as per the Reservation and Rental Agreement. If a reservation is made within thirty (30) days before check-in, all payments are due within three days of the request but in no case later than checkin. No personal checks will be accepted for the balance due on payments made within thirty (30) days of check-in.
SECURITY DEPOSITS:
Most of our accommodations require a security deposit. To avoid responsibility for damage that occurred before your arrival, you should immediately report it when you check-in. The security deposit can be used to repair damage or special cleaning required as a result of your stay. The accommodation will be inspected after your checkout and the deposit returned (less any allowable deductions) within 21 days from the date of departure.
MAXIMUM OCCUPANCY:
The maximum occupancy stated for each accommodation must not be exceeded. We will not permit overcrowding of the home. Bed/Bedroom configurations are provided for convenience of predetermining sleeping arrangements and in no way suggests the maximum occupancy of an accommodation. The stated occupancy is the MAXIMUM Occupancy. No RVs or campers may be used or parked on the premises.

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